As a result of the crisis, MFIs had to make huge efforts to improve their capacity to serve clients in remote areas and provide them with adequate services, going beyond the traditional face to face relationships that have been a key aspect of microfinance operations. We expect this process of change to continue over the next years. On the investment side, ADA and LMDF have been particularly active in supporting MFIs facing difficulties, by committing to a pledge setting a sustainable and responsible framework to react to the effects of the COVID crisis, and thereby contributing to best practices in restructuring cases…
Complete interview in the report from page 22 on: https://www.lmdf.lu/…/reports-and-publ…/
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Date de publication : 2020-12-24 08:24:11
